Contacts

There are two different kinds of question, and they go to different places.

Questions about your casino account

Login problems, verification, deposits, withdrawals and bonuses are handled by the operator. Use the 24/7 live chat on the official website at richcasino.com. Support is offered in English.

Questions about this guide

If you spot outdated information or a broken link on this website, write to the address shown in the footer of any page. Please do not send passwords, card numbers or identity documents by email, to us or to anyone else.

Before you write

• Check the troubleshooting section on the home page first.
• Describe the problem, the device and the browser you used.
• Never share your password, even with someone claiming to be support.

Need help with gambling itself?

Free, confidential support is available from Gambling Help Online and Gambling Therapy.